Refund Policy

Requested refunds will be processed within two weeks. You will be contacted if there are any questions and once the refund has been processed.

Prepaid Orders Policy

Use of the "Prepaid Orders" pick up line in store is for customers picking up an order that has been paid in full. Customers will be asked to confirm the contact name for the order and payment details at the time of pickup.

If an additional order would like to be placed at the time of pickup, please join our regular line for walk-in customers and we will be happy to add additional items to your prepaid order. For more details, please visit our Order Ahead page.

At times when we are limited on staff, we may combine our regular walk-in customer line and our prepaid order line. Please be prepared to wait in the regular line for walk-in customers if your visit is at a time when we unfortunately have limited staff.